Privacy Policy
Effective Date: June 24, 2025
Dhe Swagat Restaurant LLC
Damascus Street, Al Qusais 2, Dubai, United Arab Emirates
1. Introduction
At Dhe Swagat Restaurant, we value your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our restaurant, website, or use our services (dining, delivery, takeaway, catering, banquet, and payment links).
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Contact number
- Email address
- Delivery address
- Payment details (processed securely via third-party gateways)
b. Usage Information
- Website interaction (pages visited, time spent, preferences)
- Device/browser data
- IP address and location (for analytics)
c. Order & Service Data
- Order history
- Special requests or preferences
- Feedback or reviews
3. How We Use Your Information
We use your information to:
- Fulfill orders and provide services (dining, delivery, takeaway, etc.)
- Confirm reservations and manage banquet bookings
- Process secure payments and send payment links
- Respond to customer inquiries
- Send promotional offers (only with your consent)
- Improve our website, services, and customer experience
4. Data Sharing
We do not sell your data. We may share your information with:
- Trusted third-party delivery/logistics partners
- Payment gateway providers (for secure transactions)
- Legal or regulatory bodies when required by law
All partners are obligated to maintain the confidentiality and security of your information.
5. Data Storage & Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. Payment information is encrypted and handled securely via authorized payment providers.
6. Cookies & Tracking
We use cookies to:
- Analyze website traffic
- Remember user preferences
- Enhance your browsing experience
You can modify your browser settings to block cookies at any time.
7. Your Rights
You have the right to:
- Access or request a copy of your data
- Correct or update your information
- Opt-out of marketing communications
- Request deletion of your data (where legally applicable)
To exercise your rights, contact us at:
📧 info@dheswagat.com
📞 +971 [Insert Your Number]
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. We encourage you to read their policies when you visit them.
9. Updates to This Policy
We may update this policy occasionally. Any changes will be posted on our website with the revised effective date.
10. Contact Us
For any questions about this Privacy Policy or your data, contact:
Dhe Swagat Restaurant LLC
Damascus Street, Al Qusais 2, Dubai, UAE
📧 info@dheswagat.com
📞 +971 56 712 8400